Tilespell Trail Support
Brelsford Software LLC
Tell us your device (e.g. iPhone 15), iOS version, and the area and level you were on. We usually reply within a few days.
I’m stuck on a level. What can I do?
Use your boosters: Hint, Peek, Remove and Place. Coins you earn by winning levels buy more. If you’re out of moves, tap the 🏳️ flag at the top to retry the level or try the Gauntlet: fresh letters and one try to spell a single word of 5 or more letters.
Where is my progress saved? Can I move it to a new phone?
Progress is saved only on your device. There’s no account or cloud sync, so deleting the app deletes your progress. Restoring your new phone from a backup of your old one usually brings it along.
How do Friend Boards work?
On the trail map, tap “Make a Friend Board”, add 5–20 words (names, inside jokes, anything with 3–7 letters) and share the link. Your friend opens it in their web browser and plays a board where your words score double. Everything is inside the link, so only share it with people you’re happy to have read it.
Can I turn the sound off?
Yes. Tap the music-note button at the top of the game screen.
Can I see the story again?
Tap the 🏳️ flag during a level and choose “Replay the story”.
Does the game have ads or in-app purchases?
There are no ads, and coins are earned only by playing. The whole game is free. From version 1.1 there is an optional Tilespell+ subscription (cheaper hints and an extra Peek on every level); nothing that was free becomes paid.
How do I cancel or restore Tilespell+?
Subscriptions are handled by Apple. Cancel or change your plan in your device’s Settings › Apple Account › Subscriptions. On a new device, open Tilespell+ from the map and tap Restore Purchases. Refunds are handled by Apple at reportaproblem.apple.com.
Privacy
We don’t collect any data. See the privacy policy and terms of use.